AV Controller

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Product Description
The AV Controller is a full-featured in-wall solution that is perfect for easy control of all classroom or conference room audio/video equipment; including up to two serial devices, such as a projector or display, a 12V DC triggered device, such as a projector screen or blinds and IR devices such as a DVD/Blu-ray player, document camera and other equipment. Specifically constructed for use in classrooms and conference rooms, this controller is innovatively simple to install, program and operate.

Consolidate control in one convenient location. No more searching for remotes, replacing expensive batteries or fumbling with small remote keys that are in a different position on each different remote. The AV Controller provides the features needed without the cost and complexity associated with "higher end" solutions.

•Large, backlit buttons for easy identification and quick operation
•On-board, real-time clock for easy time and date programming, including automatic start-up and shut-down capability ensuring equipment is ready when needed and powered off at the end of the day to extend equipment life
•Dual DB9 RS-232 ports provides control for two projectors or a projector and amplifier
•12V DC Triggering provides control for electromechanical devices, such as projector screens or blinds*
•Backup capability eliminates the need for reprogramming in the event of a power failure
•Up to 32 commands for control of numerous AV devices
•Durable construction backed by a three year warranty ensures consistent operation in the demanding classroom environment

While the controller is intended for easy operation, it was designed and engineered for the installer. Multiple options for programming ensure installations are quick and scalable to accommodate even the largest deployments. Changes are easily made without the need to remove the controller from the wall when equipment is upgraded, swapped out or added.

•Multiple programming modes through the software interface (GUI), front USB port or infrared (IR) port
•Space for up to ten on-board controller configurations for simple key code selection versus field programming
•Multi-Port Controller Interface Adapter for secure connection of cables and fewer potential failure points
•Easily switch between modem and null modem RS232 transmit mode so no extra cable is required
•Decora style wall plate for easy mounting in standard single gang electrical mounting boxes
•Full library of manufacturer codes to accommodate control of the most popular makes and models of projectors
•Free installation and programming support
•Seamless integration with the RapidRun modular cabling system and the

Note: The 12 Volt DC triggering is designed for use with 2 conductors. Screens, or other devices, which use a dry contact trigger require an adapter to function with this controller. Contact the manufacturer of the screen or other device for adapter options.
• Download a version of the technical specifications of this product on the Support tab
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Product Specifications
Color : White
UPC : 757120403487
Warranty : 3 Years
Vendor : C2G
Weight : 0.998 LB
• Download a version of the technical specifications of this product on the Support tab
Wall Plate Controller
•Number of buttons: 8
•Control type supported: Serial RS232, Infrared (IR), 12V DC Triggering
•Data/Power connection: RJ45
•Buttons: Rubberized - contact style
•Key plate material: ABS Plastic
•Wall plate cover material: Nylon
•PCB Dimensions (HxWxD): 103 x 45 x 25mm
•Weight: 0.10lbs

Multiport Controller Interface Adapter (MCIA)
•Connections: 5.5mm DC Power, DB9 Male x 2, 3.5mm TS, 2-Port Screw Terminal (IR), RJ45, 3-Port Screw Terminal (12V trigger)
•Material: ABS Plastic
•Dimensions (HxWxD): 23.5 x 82.4 x 69.1mm
•Weight: 0.2lbs

Power Adapter Specifications
•Input Power: 100 - 240V, 50-60Hz, 0.2A
•Output Power: 12V, 0.5A
•Cable Length: 6ft
•Power Pin Diameter: 5.5mm
•Center Pin Polarity: Positive
System Requirements
Programming Software
•Requires Operating System Microsoft® Windows® Server 2003, XP, Vista, Sever 2008, Windows 7, Windows 8, Windows 8.1 or Windows 10
•Processor: 400MHz PentiumĀ® processor or equivalent (Minimum), 1GHz PentiumĀ® processor or equivalent (Recommended)
•RAM: 96MB (Minimum), 256MB (Recommended)
•Hard Disk: Up to 500MB of available space may be required
•Display: 800x600, 256 Colors (Minimum), 1024x768, high color, 32-bit (Recommended)
Product Uses

Product Support
• Download a version of the technical specifications
• Download a version of the comparison guide
• Download a version of the accessory guide
• Download the manual
Customer Reviews

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Questions & Answers

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Are the serial ports bidirectional (can you get feedback from a device)?
Asked by: Jean-Frederic
Unfortunately this is not bidirectional.
Answered by: Tom
Date published: 2017-10-05
Are there other key labels in the box with it or is what is pictured the only option.
Asked by: john
There are several sheets of button labels included in the packaging for you to select the imageyou'd like to represent the function.
Answered by: Thomas
Date published: 2020-01-14
Do I need the admin key to program TruLink A/V controller
Asked by: Anonymous
You do not need an admin key to program the Av controller. It can be programed by connect the AV controller to a computer via a USB A male to USB mini B male cable. You would also need to install the AV controller manager software available on C2G.com under drivers.
Answered by: Sean
Date published: 2017-10-05
Does the IR window support IR passthrough to the Controller IR Output port for non-programmed in commands?
Asked by: Anonymous
It does not pass through IR signals. That port is strictly to learn IR commands to the controller.
Answered by: Steve
Date published: 2017-10-05
Do you need an adapter from RS232 to HDMI for example or does it come with said adapter?
Asked by: BOB27
This controller is used to control devices that have rs232. This can control any device that is compatible with HEX RS232 controllable devices.
Answered by: Thomas
Date published: 2021-07-13
TruLink A/V controller 12 volt has{ + [?] - } contact. I am trying to wire a screen from Da-Lite /white is power/ red is up/ black is down/ I have wired it a few different ways and cannot get it to work. any ideas?
Asked by: Anonymous
Da-Lite offers an adapter for this situation. You would need to contact them to order that part.
Answered by: Sean
Date published: 2017-10-05
When creating a new device. When you have serial connection do you use Hex (with brackets) or binary or ASCII?
Asked by: Matt
Our Controller will only accept HEX format.
Answered by: Tom
Date published: 2017-10-05
Is there a way to hook two projectors up as well as the TruLink audio amp for sound?
Asked by: Jonathan
This will only allow 2 serial devices and 2 IR devices.
Answered by: Thomas
Date published: 2019-11-20
Do the dual DB9 RS-232 have the ability to be expanded? If we have more than two devices that need RS-232 commands sent can the controller be expanded beyond the two device limit? Also, can custom commands be sent via RS-232 or are we limited to those ...
Do the dual DB9 RS-232 have the ability to be expanded? If we have more than two devices that need RS-232 commands sent can the controller be expanded beyond the two device limit? Also, can custom commands be sent via RS-232 or are we limited to those devices listed in the TruLink A/V controller manager software?
Asked by: Chad
You can not expand beyond the DB9 (RS232 ports). Yes you can program other devices into the controller manager.
Answered by: Sean
Date published: 2017-10-05
Can I download the A/V Controller Manager Software to program the TruLink 8 button wall plate?
Asked by: Jim E.
Yes you can. It is located under the Drivers and manuals section of the website.
Answered by: Sean
Date published: 2017-10-05
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