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"The C2G staff is always responsive, friendly, and willing to go the extra mile when we need it."
As hospitals work toward implementing their electronic medical record (EMR) programs, computer workstations are being installed at point-of-care, in operating rooms, and in various non-traditional work areas.
IRG specializes in the installation of wall mounted work stations that articulate and stow for clinician convenience. The cables used to integrate the IT equipment need to mirror the movement of the wall mounted arms. Stock cables are not the right length for these applications. If the cable is too short, the arm can't articulate or achieve its maximum reach. If they're too long, they create aesthetic and safety issues—including infection control risks.
IRG needed cables that could be produced in various custom lengths, meet the rigorous demands of the wall mounts, and offer flexibility and ease of movement.
C2G worked with IRG to produce cables in specific lengths for their hospital installations. The Flexima product offered a cable that was both supple and thin enough to allow multiple cables to fit within the wall mount's internal channel. The Flexima-type product could be ordered in custom lengths and gauges.
IRG now utilizes C2G's custom length Flexima VGA cables for every wall mounted arm they install. Their installation kits also include C2G's power cables, USB extensions, patch cables, cable ties and raceway to complete the installation. The molded trim raceway is perfect for hiding any remaining cables that are external to the mounting solution.
"Having quality, custom length cables is one of the things that separates us from the competition," notes Cy Martinez, IRG Technology Director. "A clean, aesthetically pleasing installation is one of our hallmarks. Customers want quality cabling, but they don't want to see it."
IRG has increased its IT installation business in the healthcare market by 122% during the past 24 months. According to Cy, IRG has "the right vendors, the right components, and the right processes," for ensuring a turnkey solution for IT rollouts. They handle everything from workflow analysis and product selection, to factory certified installations and preventative maintenance visits.
When asked about partnering with C2G, Cy sited several of reasons for his selection. Although competitive pricing was important, quality and service were also important factors. "We've experienced less than a 1% failure rate on the Flexima product, "Cy confirmed. "And that's remarkable considering the fact that these cables are in constant motion."
Over the years, Cy and the IRG staff have developed a great rapport with the C2G staff. According to Tracy Adler, one of IRG's project managers "the C2G staff is always responsive, friendly, and willing to go the extra mile when we need it. IRG appreciates the quick turn-around, warehousing of custom product and availability of stock items."
IRG of Georgia, LLC was founded in 1994 and provides acute and ambulatory healthcare facilities with a single vendor for technology products and installations at point-of-care. IRG installs LCD/ LED tracking boards and monitors, articulating LCD/keyboard mounts, computer wall cabinets, and other point-of-care products. Once customers have selected their software and computing hardware, they can count on IRG to handle the long list of tasks associated with bringing it live. They handle everything from workflow analysis, product acquisition, and mount installation to hardware/device integration, cable management and on-going maintenance.
C2G, a brand of Legrand, is a global leader in IT, A/V, datacom cabling and connectivity solutions since 1984. C2G delivers connectivity solutions renowned for superior quality, value and innovation and are backed by an uncompromising commitment to customer service. C2G is widely known as the cabling and connectivity supplier of choice for industry leading technology resellers and distributors across North America, EMEA and Asia. In 2019, C2G joined the Legrand AV division of Legrand, North America, the world specialist in products and systems for electrical installations and information networks, offering solutions for use in residential, commercial and industrial buildings. For more information, please visit C2G.
Senior Marketing Manager | C2G
This white paper is for informational purposes only and is subject to change without notice. C2G makes no guarantees, either expressed or implied, concerning the accuracy, completeness or reliability of the information found in this document.