Support Tools
Here at C2G, formerly Cables To Go, we offer FREE technical support for all of our products, period. We have 4 ways to help you:
1. DIY Tools
2. Live Chat
Need help? Our Live Chat feature allows you to ask questions and receive answers in real time while you are at your computer! It is a quick and convenient way to chat with one of our technical experts without having to stop what you are working on to place a phone call. To help us more effectively help you, please be ready with product number, make and model of any equipment you are connecting, operating system (if applicable), etc. The more info you can provide, the faster we can help!
3. Email Us
We have several departments ready to solve your problem. Please click on the link below that best describes your situation to get started:
Need help with a computer connectivity product you purchased?
Need help with an audio/video product you purchased?
4. Text "C2G" plus your question to 57682
Be sure to add 57682 to your contacts as C2G. Don't worry about how many characters are in the text, if it's more than a single text we will still receive it and be able to reply to your question.
We guarantee a response within two hours (Mon-Fri 8:30am-6pm) or the next business day if received after hours. Normal text message charges apply, based on your personal provider. There are no additional fees on top of your normal texting rates for this service. For use in U.S. Only.