C2G carries a full inventory of cabling and networking products available through this website, which enables us to ship most orders within 24 hours. Your order from C2G will ship by FedEx. Packages can be tracked using your FedEx tracking number by visiting the FedEx web site. All orders are shipped standard ground unless next-day or second-day service is specified on the order shipping page. Both next- and second-day shipping methods are at higher rates than standard ground shipping. Orders are shipped during business hours Monday—Friday.
C2G accepts Visa, MasterCard, Discover, and American Express. We do not add any credit card surcharges. Open account terms are available to qualifying customers only — please contact your Account Manager or Customer Service at 800.506.9607 for additional information. For products purchased on credit, C2G retains a purchase money security interest under the Uniform Commercial Code as enacted in the State of Ohio until payment in full has been made. In the event payment is not made as required, C2G shall have all the rights and remedies of a secured creditor under the Ohio U.C.C. provisions. You agree to execute financing statements and other documents as C2G may request in order to perfect C2G's security interest.
Sales Tax: Sales tax is assessed AS REQUIRED BY APPLICABLE STATE LAWS. No tax will be assessed to resellers that submit current resale certificates from the appropriate state or to tax-exempt businesses that submit a current tax-exemption form from the appropriate state.
C2G warrants custom and distributed cables manufactured by C2G against defects in material and workmanship for the life of the product (15 years under normal conditions in specified operating environment). In cases where the customer has provided a configuration, C2G warrants that the construction of the cable will match the customer-provided specification. THE FOREGOING LIMITED WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE, ALL OF WHICH ARE HEREBY WAIVED BY CUSTOMER AND DISCLAIMED BY C2G.
The above limited warranty does not apply to damage from misuse or to cables that have been altered, repaired or tampered with. C2G's sole obligation under this limited lifetime warranty, and the sole and exclusive remedy of the purchaser, shall be the repair, replacement or refund, at C2G's option, of the defective cable. In the event that any product has been categorized as "End of Life" and discontinued, all warranties are void from the date in which the product is determined to be "End of Life". This will also be noted on the website for said product(s).
All other products other than custom and distributed cables, including network electronics, power protection and peripheral sharing products, are covered by the applicable manufacturer's warranty. The manufacturer's warranty is subject to change without notice.
It is your responsibility to confirm that you received all of the items as indicated on your packing slip. Failure to report shipping discrepancies within five days prevents us from accurately problem-solving the issue, and variances reported after five days will not be credited regardless of circumstances.
If products are being purchased for purposes of export, you must obtain from the federal government certain export documentation before shipping to a foreign country. In addition, manufacturers' warranties for exported products may vary or be null and void. If you have questions, please inquire.
If you export the products, you must comply with all laws and regulations of the United States, France, and the European Union governing embargoes and sanctions, and obtain all licenses, shipping documentation and authorizations required for the resale, export or re-export of products, and to supply evidence thereof to C2G upon request. You agree that you shall not (i) supply the products to any natural or legal person, organization or entity ("Prohibited Party") that is subject to embargo, sanction, or other similar restrictions, including but not limited to denied parties status, by the United States, France, or the European Union ("Restrictions"), (ii) export or re-export the products to a banned country, or one which is subject to Restrictions, without having obtained all necessary authorizations from French, European or American authorities, (iii) export or re-export the products for the purpose of using them in sectors that are banned or subject to Restrictions (iv) export or re- export to, or engage in financial transactions with, any such party, organization or entity, or to any Prohibited Party, organization or entity with regard to which there is credible reason to believe that they fail to fully comply, or intend not to comply, with the Restrictions.
C2G is no longer registered with the Directorate of Defense Trade Controls (DDTC), and is no longer authorized to manufacture or sell products that are controlled by the International Traffic of Arms Regulations ("ITAR"). C2G will not manufacture and/or sell any custom products that are controlled by ITAR, including those products that are designed or modified for military end-use. By placing an order for the quoted item you are certifying that the item is not a defense article controlled by the ITAR.
IN NO EVENT SHALL C2G, ITS SUBSIDIARIES OR AFFILIATES, OR THEIR RESPECTIVE PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, REPRESENTATIVES OR AGENTS (COLLECTIVELY, "C2G") BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR INDIRECT DAMAGES (INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, USE OR PROFITS), HOWEVER CAUSED, WHETHER FOR BREACH OF CONTRACT, NEGLIGENCE, OR OTHERWISE, AND WHETHER OR NOT C2G HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. YOU AGREE THAT C2G'S MAXIMUM LIABILITY ARISING FROM ANY PRODUCT SOLD BY C2G SHALL NOT EXCEED THE PRICE OF SUCH PRODUCT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO THE ABOVE MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTION'S LAW IS APPLICABLE TO THIS AGREEMENT.
If you are not completely satisfied with your purchase, C2G offers a 30 day right of return on most items subject to the terms and conditions identified below.