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TruLink® A/V Controller

#40348
In-wall control of classroom or corporate A/V equipment

Product Description

The TruLink A/V Controller is a full-featured in-wall solution that is perfect for easy control of all classroom or conference room audio/video equipment; including up to two serial devices, such as a projector or display, a 12V DC triggered device, such as a projector screen or blinds and IR devices such as a DVD/Blu-ray player, document camera and other equipment. Specifically constructed for use in classrooms and conference rooms, this controller is innovatively simple to install, program and operate.

Consolidate control in one convenient location. No more searching for remotes, replacing expensive batteries or fumbling with small remote keys that are in a different position on each different remote. The TruLink A/V Controller provides the features needed without the cost and complexity associated with "higher end" solutions.

•Large, backlit buttons for easy identification and quick operation
•On-board, real-time clock for easy time and date programming, including automatic start-up and shut-down capability ensuring equipment is ready when needed and powered off at the end of the day to extend equipment life
•Dual DB9 RS-232 ports provides control for two projectors or a projector and amplifier
•12V DC Triggering provides control for electromechanical devices, such as projector screens or blinds*
•Backup capability eliminates the need for reprogramming in the event of a power failure
•Up to 32 commands for control of numerous A/V devices
•Durable construction backed by a three year warranty ensures consistent operation in the demanding classroom environment

While the controller is intended for easy operation, it was designed and engineered for the installer. Multiple options for programming ensure installations are quick and scalable to accommodate even the largest deployments. Changes are easily made without the need to remove the controller from the wall when equipment is upgraded, swapped out or added.

•Multiple programming modes through the software interface (GUI), front USB port or infrared (IR) port
•Space for up to ten on-board controller configurations for simple key code selection versus field programming
•Multi-Port Controller Interface Adapter for secure connection of cables and fewer potential failure points
•Easily switch between modem and null modem RS232 transmit mode so no extra cable is required
•Decora style wall plate for easy mounting in standard single gang electrical mounting boxes
•Full library of manufacturer codes to accommodate control of the most popular makes and models of projectors
•Free installation and programming support
•Seamless integration with the RapidRun modular cabling system and the

Note: The 12 Volt DC triggering is designed for use with 2 conductors. Screens, or other devices, which use a dry contact trigger require an adapter to function with this controller. Contact the manufacturer of the screen or other device for adapter options.
• Download a version of the technical specifications of this product on the Support tab

Product Specifications

Color : White
UPC : 757120403487
Warranty : 3 Years
Vendor : C2G
Weight : 0.998 LB
• Download a version of the technical specifications of this product on the Support tab
Wall Plate Controller

•Number of buttons: 8
•Control type supported: Serial RS232, Infrared (IR), 12V DC Triggering
•Data/Power connection: RJ45
•Buttons: Rubberized - contact style
•Key plate material: ABS Plastic
•Wall plate cover material: Nylon
•PCB Dimensions (HxWxD): 103 x 45 x 25mm
•Weight: 0.10lbs

Multiport Controller Interface Adapter (MCIA)

•Connections: 5.5mm DC Power, DB9 Male x 2, 3.5mm TS, 2-Port Screw Terminal (IR), RJ45, 3-Port Screw Terminal (12V trigger)
•Material: ABS Plastic
•Dimensions (HxWxD): 23.5 x 82.4 x 69.1mm
•Weight: 0.2lbs

Power Adapter Specifications

•Input Power: 100 - 240V, 50-60Hz, 0.2A
•Output Power: 12V, 0.5A
•Cable Length: 6ft
•Power Pin Diameter: 5.5mm
•Center Pin Polarity: Positive

System Requirements

Programming Software
•Requires Operating System Microsoft® Windows® Server 2003, XP, Vista, Sever 2008, Windows 7, Windows 8, Windows 8.1 or Windows 10
•Processor: 400MHz PentiumĀ® processor or equivalent (Minimum), 1GHz PentiumĀ® processor or equivalent (Recommended)
•RAM: 96MB (Minimum), 256MB (Recommended)
•Hard Disk: Up to 500MB of available space may be required
•Display: 800x600, 256 Colors (Minimum), 1024x768, high color, 32-bit (Recommended)

Product Uses



Product Support

Downloads

Software
• Download a version of the technical specifications
• Download a version of the comparison guide
• Download a version of the accessory guide
Customer Reviews
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15 Questions | 15 Answers
Displaying questions 1-10Previous | Next »
  • TruLink® A/V Controller

    Q:

    Tried inserting hex for Casio XJ-H1750 projector. Manual says it communicates with ASCII. I saw in the database that C2G has a Casio XJ-H2600 already. Hex codes are the same. I'm assuming this has been verified to work with the projector. Anyway, I've tried any and all RS232 connections and no response. Any pointers?
    Asked on 8/19/2016 by Anonymous

    1 answer

    • CUSTOMER CARE

      A:

      Always check the RS232 Cable you are using with your device and also use the switches on the side of the RS232 ports of the MCIA device.

      Answered on 8/22/2016 by Tom from C2G
  • TruLink® A/V Controller

    Q:

    When creating a new device. When you have serial connection do you use Hex (with brackets) or binary or ASCII?
    Asked on 8/12/2016 by Matt from Defiance, OH

    1 answer

    • CUSTOMER CARE

      A:

      Our Controller will only accept HEX format.

      Answered on 8/16/2016 by Tom from C2G
  • TruLink® A/V Controller

    Q:

    What labeled buttons come with this and are they customizable, either during setup or something that can be ordered?
    Asked on 1/21/2016 by Anonymous

    1 answer

    • CUSTOMER CARE

      A:

      If you scroll through the images for the AV controller on our site, you will see 2 button sheets. Those are the buttons available to put on the keyplate.

      Answered on 1/22/2016 by Steve from C2G
  • TruLink® A/V Controller

    Q:

    Can both RS232 and IR devices be controlled using a single program or do you need to choose one method or the other?
    Asked on 1/21/2016 by Anonymous

    1 answer

    • CUSTOMER CARE

      A:

      Yes. You can use both IR and RS232 on a single program or button.

      Answered on 1/22/2016 by Steve from C2G
  • TruLink® A/V Controller

    Q:

    Will the A/V Controller be updated so it can be network controlled?
    Asked on 8/26/2015 by Anonymous

    1 answer

    • CUSTOMER CARE

      A:

      Unfortunately no this will not be able to be network controlled.

      Answered on 8/26/2015 by Tom from C2G
  • TruLink® A/V Controller

    Q:

    Are the serial ports bidirectional (can you get feedback from a device)?
    Asked on 7/24/2015 by Jean-Frederic from Canada

    1 answer

    • CUSTOMER CARE

      A:

      Unfortunately this is not bidirectional.

      Answered on 7/28/2015 by Tom from C2G
  • TruLink® A/V Controller

    Q:

    Can two controllers be used to control one piece of equipment from two locations?
    Asked on 4/15/2015 by Russ from United States

    1 answer

    • CUSTOMER CARE

      A:

      This can be accomplished if the device to be controlled has 2 serial ports that can accept serial commands. or if the device has a serial port and an IR port available. One of the ports would be used by the first AV controller the other port would be used by the second AV controller.

      Answered on 4/15/2015 by Sean from C2G
  • TruLink® A/V Controller

    Q:

    TruLink A/V controller 12 volt has{ + [?] - } contact. I am trying to wire a screen from Da-Lite /white is power/ red is up/ black is down/ I have wired it a few different ways and cannot get it to work. any ideas?
    Asked on 3/11/2015 by Anonymous

    1 answer

    • CUSTOMER CARE

      A:

      Da-Lite offers an adapter for this situation. You would need to contact them to order that part.

      Answered on 3/12/2015 by Sean from C2G
  • TruLink® A/V Controller

    Q:

    Do I need the admin key to program TruLink A/V controller
    Asked on 3/10/2015 by Anonymous

    1 answer

    • CUSTOMER CARE

      A:

      You do not need an admin key to program the Av controller. It can be programed by connect the AV controller to a computer via a USB A male to USB mini B male cable. You would also need to install the AV controller manager software available on C2G.com under drivers.

      Answered on 3/11/2015 by Sean from C2G
  • TruLink® A/V Controller

    Q:

    Does the Trulink A/V controller compatible with Plasma/LCD TV ?
    Can the controller be programmed to power on/off the Plasma/LCD TV ?
    Asked on 12/5/2014 by Sam

    1 answer

    • CUSTOMER CARE

      A:

      The controller can be programed to either serial or IR codes using the controller software. The Controller can control a number of devices as long as it is programmed accordingly.

      Answered on 12/9/2014 by Tom from C2G
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