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Cookie Policy

Let us explain what site cookies are and what they do on C2G

At C2G, we value and respect the privacy of our customers and guests. We strive to be transparent as a business so we would like to take this opportunity to inform you of cookies on our website. C2G uses cookies in order to better serve our customers by understanding where we could improve our web experience, as well as identify any points where our service to you is anything less than exceptional. We only use cookies only when they are absolutely neccessary.

What is a cookie?

A cookie is a small piece of data that is sent from a website that you visit and is stored within your web browser. When you visit that website again in the future, the cookie data is recalled from the website to enable certain functionality and display select, dynamic content and actions. Cookies are unique to the website from which they are set. If you would like to learn more about what a cookie is, we suggest reading this article.


What does C2G use cookies for?

Below is a list of the possible cookies that C2G places within your browser and how we use them to better serve you:

  • JSESSIONID: Used to store your unique session ID. Without it, login, checkout, and form submissions are not possible within the C2G family of sites.
  • CUSTOMER_NAME: Used to store basic information after logging in, such as your name. This is used to personalize the site upon your return.
  • tier: Used to display the correct catalog information based on the user's account.
  • country-code: Used to redirect to your previously selected country when revisiting c2g.com.
  • __ga: Used by Google Analytics to track visits, user types, and sales through our websites. This information is at an aggregate level and no personally identifying data is captured.
  • SAPLB_*: Used for load balancing purposes.
  • product-list-view: Used for remembering which view you last used on a product list.
  • PREVIOUS_PRODUCTS: Used to display which products a customer last viewed.
  • search-facet-preferences: Used to persist which search facets are collapsed, from search to search.
  • recent-searches: Used to remember recent searches a customer performed so they can find the same products using the same searches.
  • recoverbasketCTGUS: On our e-commerce sites, this allows C2G to recover your shopping cart contents from a previous visit and re-populate your current basket.
  • last-page-section: Used to maintain the previously seen breadcrumb when visiting a document hosted within our 'Doc Viewer'.
  • bar-browser: Used to no longer show a message to upgrade to a newer browser after a user interacts with the message.
  • holiday-*: Used to hide special holiday messaging.

How can I remove cookies?

If you opt to remove cookies, some functionality and the user experience may change on our website. For example, if you are logged in to our website, you will be logged out after removing cookies. To proceed though, you can learn more about how to remove cookies within Internet Explorer, Mozilla FireFox, and Google Chrome. If you do not see your browser listed, typically this can be found in your browser's settings.