Certified Training Course List for AIA, BICSI, InfoComm and NSCA

We are constantly adding new industry-certified training courses. Make sure to sign up for one of our upcoming live courses or check out a pre-recorded course at your own leisure!

Understanding In-Person Sales Techniques *
Tuesday, December 9th, 2014 at 2:00pm EST

How do you know what's being said, when nothing is being said? Sales relationships demand an environment of mutual communication. Know how to direct a conversation, how to interpret non-verbal cues and how to get your point across while respecting the communication bias of the target. Selling is more than closing. Good selling, that promotes solid and repeatable business growth, is dependent upon our ability to influence. Influence requires complete communication, and complete communication takes into account the haptic, proxemic and NVB aspects of an interpersonal interface.

NOTE: This course does NOT offer BISCI credits.

* Space is limited to 100 participants. Access will be granted on a first come, first served basis.

All courses are 1 hour and equal to 1 AIA-LU, InfoComm CTS-RU, BICSI-CEC, & NSCA-LU credit, unless otherwise noted.

The 5 A/V Technologies that Will Define the Next 5 Years

It is widely understood that analog A/V connectivity faces a short future with a rapidly declining applicability. Most industry experts agree that composite, component and VGA A/V connections will be largely irrelevant and obsolete by 2017. With a digital future rapidly approaching, it is critical that system integrators, designers, owners and operators understand the infrastructure and connectivity choices that are necessary to facilitate a smooth and seamless transition into the next generation of A/V technology. In this one hour presentation we will explore the 5 technologies, both wired and wireless, that will deliver the greatest effect on deployment of the last 100 meters of digital video infrastructure over the next 5 years.

View Webinar | View PDF Slides


Deploying USB, HDMI and DisplayPort Bus Powered Solutions in A/V System Design

In today's A/V industry it's common to design, install and maintain a system that relies on other devices, either farther upstream or downstream in the system, for operating power. HDMI signal-sensing auto-switches, DisplayPort VGA adapter dongles and the embedded media converters in RapidRun Optical cables are just a few examples of common bus powered A/V solutions. Sometimes these devices rely on the power supplied through the signal connection, such as the bus found on pin 18 of the HDMI connector. Sometimes there is an auxiliary USB connection that is used solely to source power from a convenient display, source device or stand-alone power source.

It has never been more important to have a clear understanding of the limitations of various common bus powered devices. Interactive video panels rely on USB connectivity. Auto-switching solutions rely on power delivered by the video source. Digital-to-analog converters (DACs), media converters and signal extenders embedded in cables and termination boxes often depend solely on the power supplied by the video or audio source. Do you know that your system will perform, or are you just hoping it will? This course will help you avoid the most common pitfalls of bus powered A/V solutions and ensure that your system delivers quality, dependable performance.


Digital Video in the Classroom

Technology in the classroom is vital. Using video and multimedia in education isn't new; teachers have used film projectors, VCRs and DVDs to supplement their class plans for many decades. It's been well documented that students of all ages are inherently more interested and motivated to learn when contemporary technology is leveraged. And while 3D video may have a questionable future in feature films and home entertainment, indications are that that may not be true in education. But in order to incorporate emerging technologies like interactive tablets, 3D video and streaming content into classrooms at a K12 level and beyond, good infrastructure choices must be made.


Digital Video at Length

The importance of dependable digital video connectivity continues to grow exponentially as a plethora of consumer and commercial TMDS enabled devices change the nature of installed A/V. With analog infrastructure all but gone, being able to deploy point-to-point connectivity solutions that support TMDS (HDMI) content at critical middle distances is vital. Under 50-feet, AV connections are often best served in a native format. Beyond 350-feet, AVB and IP solutions provide the best technology. But in the important range between 50 and 350 feet, copper structured wiring delivers the greatest efficiency and value. In this presentation participants will explore the characteristics and technology deployed in HDBaseT and Ultra Wideband wired and wireless AV connectivity solutions. This one-hour exploration will focus on operational theory, comparative performance metrics and practical application of the technology to common AV installations.

View Webinar | View PDF Slides


Introduction To A/V Connectivity

This presentation targets electronics industry professionals who are just starting down the path of audio and video technology and integration. Participants will learn about fundamental differences in video and audio signal topology, the relationship between various computer, consumer and commercial analog video systems, an introduction to digital video and the TMDS environment, and a review of the various cabling and connectivity needs and best practices associated with integrating A/V technology into projects. This presentation will provide an overview ranging from line-level analog signals, through PCM, PWM and algorithm-compressed audio standards, and even speaker level signals including low impedance, 25-volt and 70-volt technologies.

View Webinar | View PDF Slides


Introduction to MATV and RF Distribution

Not so long ago the following practices were common elements in communications system design; distributing an RF signal from a roof-mounted antenna system, modulating local video sources, injecting the modulated signal into an antenna feed, and combining the inputs of several modulated sources with multiple directional antenna systems. But contrary to common rumors, RF and MATV design and installation are far from dead technologies. In fact, RF distribution may be a vital element in contemporary digital signage infrastructure. Beyond this, the ability to access off-air broadcast has never been more important or more rewarding with a simple antenna now that it has the ability to access multiple HDTV and HD radio signals.

In this seminar, participants will be exposed to the concepts of RF spectrum allocation, RF trunk-line basics, understanding RF power levels in dBmV (decibel-millivolt), RF equalization, tap-splitter basics and balancing an RF distribution system. From schools to office buildings, and sports bars to residential installations, the importance of fully incorporating broadcast capabilities into any A/V system installation will only grow. At the completion of this seminar, participants will have a solid understanding of why MATV is critical, how it has changed in the last three years, and what concepts must be mastered in order to turn opportunity into profit.

View Webinar | View PDF Slides


Science and Psychology of Selling

In this seminar, participants will learn about the process of selling as an activity separate from the gear or project being sold. In today's competitive environment it's important that each opportunity be maximally exploited. Every individual involved in a project, from conception and specification to procurement and installation, is involved in the sales process. Attendees will be presented with a synopsis of various selling comfort levels and the best way to identify and leverage communication strengths. We will explore the effect of non-verbal communication on the sales presentation, learn to recognize the "receptor bias" of the client based on non-verbal and verbal cues, and learn to tailor the sales message to the client by using kinesthetic, visual and auditory communicative biases. If you've ever wondered why some of your best opportunities seemed to evaporate before a deal could be struck, you need to attend this exciting presentation.

View Webinar | View PDF Slides


Understanding In-Person Sales Techniques*

How do you know what's being said, when nothing is being said? Sales relationships demand an environment of mutual communication. Learn how to direct a conversation, how to interpret non-verbal cues and how to get your point across while respecting the communication bias of the target.

Selling is more than closing. Good selling, that promotes solid and repeatable business growth, is dependent upon the ability to influence. Influence requires complete communication, and complete communication takes into account the haptic, proxemic and NVB aspects of an interpersonal interface.

*This course does not qualify for BISCI or AIA Continuing Education credits.

View Webinar | View PDF Slides


USB for A/V Applications

Universal Serial Bus is more than a way to connect your keyboard to your computer. USB is being used to control a multitude of devices such as scanners, printers, interactive white boards, camera mounts, automated lifts and blinds and other devices. USB also transfers files and is common in sharing music, video and data. What are the limitations of USB? What are the speeds and how do you know whether your USB connection will work to the desired level? Participants in this program will leave with a full understanding of the genesis and evolution of the USB standard, best installation practices and challenges and the future of data connections. Along with audio and video, USB is fast becoming one of the most important A/V project connections. Don't be left behind.

View Webinar | View PDF Slides