Customer Support

Thank you for visiting CablesToGo.com. Our site offers many tools to help you find the right connecitivity solution and contact information should you need further assistance. We hope your experience with us has been positive and productive.

Customer Service
Should you have any questions regarding billing, account status, returns, or exchanges, please contact Customer Service. Customer Service can also be reached by phone at 800-293-4970 between the hours of 8:30 am and 6:00 pm EST Monday through Friday.

Online Orders/Pre-sales Questions
For questions regarding the status of your online order or pre-sales product questions, please contact the Online Order Team. We can also be reached via phone at 937-224-8646 between the hours of 8:30 am and 6:00 pm EST Monday through Friday.

Online Chat
Ask your questions online using Ask the Expert, which allows you to get answers in real time without having to close your Internet connection to place a phone call. It's fast and easy!

Free Technical Support
Cables to Go provides free technical support for all of our products! Our tech support pages offer driver downloads, a Knowledge Base of the most frequently asked questions, and several technical documents to get you started.

Site Support Tools
We have many tools to assist you within our web site. The following list are the most popular areas for additional information.

• Search - We offer a context sensitive search function at the top of every page for your convenience. To get optimal results, please reference our search tips page.
• Connector Guide - Our Connector Guide is designed to help you visually identify the correct connector for your application.
• Cable Configurator - Cables To Go's Cable Configurator is designed to help you find the correct cable for your application based on cable type. We offer both a menu-style, which encompasses all of our cables, and a graphical style that contains the most common PC/workstation cables.
• Flat Ribbon Cable Connector Spacing - Want to know the size and spacing of our flat ribbon cables? Then this tool is for you (requires Flash plug-in).
• KVM Selection Guide - Use this matrix to compare the benefits and features for each of KVM switches to help you determine which switch is right for you.